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Fintech Awards Winner - Best Customer Experience!

Author: Ruleguard
award - 2026 customer experience

Award-Winning Customer Experience,
Proven in Practice

We’re thrilled to announce that Ruleguard has been recognised with the Best Customer Experience award at the prestigious UK Fintech Awards, an honour celebrating fintech organisations that deliver unparalleled service excellence, outstanding satisfaction, and relentless customer-centric innovation.

This award reflects our unwavering commitment to helping financial services firms not just manage regulatory compliance, but to experience it with clarity, confidence and ease.

At Ruleguard, we believe that world-class technology must be paired with purposeful service. Our mission is to support regulated firms with intuitive, high-value governance, risk and compliance (GRC) software that empowers teams to focus less on process friction and more on strategic outcomes.

What Customers Are Saying

  • “The software enables us to integrate our Risk Mapping, Breach Log, Attestations and MI in one system with an easy-to-use interface. It is a pleasure to work with the Ruleguard team…” - a sentiment shared by one of our long-standing clients, highlighting our focus on effortless onboarding and ongoing support.
  • “Ruleguard’s platform has simplified and enhanced our compliance processes, allowing us to stay ahead of evolving rules with confidence…” - echoing feedback from firms who’ve transformed manual compliance into a seamless, scalable workflow.

Across banks, insurers, asset managers and regulated firms, customers consistently tell us that Ruleguard delivers clarity where compliance is complex, responsiveness when challenges arise, and support that feels like partnership.

Why This Matters

This award recognises more than a product, it celebrates a customer-first culture that runs through every part of our business:

  • A user-centric platform built to reduce risk, save time and increase confidence.
  • A dedicated team that prioritises listening, responsiveness and tailored support.
  • A drive to turn compliance from a burden into a strategic advantage for our customers.

We’re honoured by this recognition and grateful to our customers whose trust and feedback continually shape our journey.

Want to see Ruleguard in action?

Explore how our platform delivers exceptional experiences across the compliance lifecycle.

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