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Compliance and
risk management
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Client Assets 
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Compliance 
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Operational 
Evidence Management 
Service Organisation 
Client 
Incident and Breach
Employee
compliance
Accountability 
Personal 
Gifts and 
Conflicts 
Employee
Consumer
duty
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About
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Insights
Control Your Conflicts: Strategies for Transparency & Integrity
WEBINARBeyond Compliance: Elevating Governance and Managing Risks Effectively
WEBINARNavigating Disruption: Building Operational Resilience in Today's World
WEBINARBeyond the Checklist: Unveiling the True Essence of Consumer Duty
WhitepaperOperational Resilience: Adapt, Respond & Recover
WhitepaperBest Practice in Third Party Risk Management
WhitepaperGuide to the FCA’s Strategy
WhitepaperSM&CR: Enhancing Ethics, Accountability & Culture
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Easily navigate the complexities of complaints handling with Ruleguard’s Complaint Management software, ensuring each incident is addressed with the care and precision it deserves.
Why Ruleguard?
Consumer duty
Ensure you have an effective and transparent
complaint-handling system in place to comply
with the FCA's Dispute Resolution: Complaints Sourcebook (DISP) in the UK.
Transparent and timely complaints handling
Achieve new levels of transparency and efficiency
in complaints handling, with automated acknowledgements and updates, keeping clients informed every step of the way.
Insightful analytics
Leverage powerful analytics to transform complaints
data into actionable insights, identifying trends and areas for improvement. This includes root cause analysis,
to enable firms to put in place appropriate management controls and take reasonable steps to
prevent recurring complaints.
Comprehensive oversight
With Ruleguard, ensure every complaint is meticulously tracked, from initial logging through to resolution, fostering continuous improvement and client trust.
Transform the way your firm handles complaints with the Ruleguard platform, where efficiency meets compliance, driving satisfaction and trust. Handle customer complaints and settle disputes with speed and precision.
Request a discovery call
The Ruleguard Complaint Management system is a configurable workflow solution designed to manage the requirements of the entire complaints lifecycle from initial receipt/identification of complaint, assessment, investigation, escalation through remediation and reporting.
