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Complaint Management Software

Take the pain out of complaints handling

Easily navigate the complexities of complaints handling with Ruleguard’s Complaint Management software, ensuring each incident is addressed with the care and precision it deserves.


Why Ruleguard?

Benefits of Ruleguard’s Complaint
Management software solution

Harness Ruleguard’s end-to-end solution to seamlessly manage the entire complaints lifecycle. Explore the key benefits of Complaint Management software.


Consumer duty

Ensure you have an effective and transparent
complaint-handling system in place to comply
with the FCA's Dispute Resolution: Complaints Sourcebook (DISP) in the UK.


Transparent and timely complaints handling

Achieve new levels of transparency and efficiency
in complaints handling, with automated acknowledgements and updates, keeping clients informed every step of the way.


Insightful analytics

Leverage powerful analytics to transform complaints
data into actionable insights, identifying trends and areas for improvement. This includes root cause analysis,
to enable firms to put in place appropriate management controls and take reasonable steps to
prevent recurring complaints.


Comprehensive oversight

With Ruleguard, ensure every complaint is meticulously tracked, from initial logging through to resolution, fostering continuous improvement and client trust.