Complaints in the Boardroom
Learn how to demonstrate senior leadership accountability under SM&CR, SEAR and EU rules whilst turning complaints insights into strategic advantage.
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Resources & Insights
Join your peers from around the world, for our regular live broadcasts or watch our on-demand webinars at your convenience, to gain direct access to the pulse of GRC thought leadership. Each session is a gateway to the latest trends and compliance strategies, offering a dynamic platform for learning and interaction. (2)
Learn how to demonstrate senior leadership accountability under SM&CR, SEAR and EU rules whilst turning complaints insights into strategic advantage.
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Tune in on demand for an exclusive webinar exploring how firms can modernise horizon scanning in an era of accelerating regulatory change.
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Tune in on demand for an actionable session that translates global regulatory themes into practical steps your firm can take now. Whether you’re a high growth asset manager, an established payments provider or a firm navigating multiple jurisdictions, this webinar will...
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Discover how Ruleguard is helping firms navigate financial promotions regulation, from the UK Financial Promotions Gateway and oversight of Appointed Representatives to regional approaches. We’ll also uncover common challenges and how to overcome them.
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In this timely webinar, gain fresh insights into the evolving risk landscape and discover how forward-thinking strategies and technology can give your firm a competitive edge.
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In this timely webinar, Ruleguard explores the international focus on individual accountability, ethics and conduct in financial services.
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This session examines the evolving expectations placed on firms under the UK’s Consumer Duty and the impacts upon consumers. As global markets become more interconnected, this discussion will highlight why consumer-centric strategies are not just a compliance...
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“Complaints data is one type of data firms can use to understand the outcomes their customers are experiencing.” FCA Complaints & Root Cause Analysis. The UK regulator continues to urge firm to use their complaints data to address poor outcomes and identify areas of...
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Priscilla Gaudoin, Ruleguard's Head of Risk & Compliance explores the grey areas where seemingly small gestures can spiral into major compliance issues, through the lens of practical case studies, real-world vulnerabilities, and recent regulatory scrutiny.
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Priscilla Gaudoin, Ruleguard's Head of Risk & Compliance explores some of the common pitfalls of compliance monitoring. How can technology and continuous compliance tracking move your firm from reactive to proactive management?
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Building Operational Resilience Together This event is designed for professionals in financial services who are navigating the complex landscape of operational resilience. With insights from regulatory developments, industry best practices, and real-world solutions,...
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Ruleguard's Head of Risk & Compliance focuses on the global regulatory emphasis on Operational Resilience, highlighting the critical need for firms to identify and manage risks associated with critical third parties (CTPs). The event addresses how firms can meet...
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