Understanding the impact & implementation of the UK’s Consumer Duty

Hear our industry experts delve into key upcoming milestones, discuss proactive steps your firm can take, and reveal strategies to transform the Consumer Duty from a regulatory challenge into a powerful competitive advantage.

The FCA has indicated that: "A key part of the Consumer Duty is the ability for firms to assess, test, understand and evidence the outcomes their customers are receiving. Without this, it will be impossible for firms to know that they are meeting the requirements set out in the Consumer Duty."

As we slowly approach the one-year anniversary of the Duty for open products, we are also approaching two key milestones: (A) the first annual board report and (b) implementation across closed products.  During this session we’ll review the progress made during the last year and explore where firms need to focus attention to meet their regulatory obligations.

Key areas covered during this session include:

• Progress on Consumer Duty
• First Annual Board Report
• Next key milestone
• Regulator Approach

This session includes insights from Ruleguard on how we’re helping firms to manage their obligations in one place.

Survey Results:

We ran a short survey to discover what challenges and priorities firms face, when tackling the Consumer Duty.

📊Is data the biggest concern for regulated firms?
📊Do firms see technology or staff training as their top priority when allocating resources?

Download the full results with analysis from Ruleguard's Head of Risk and Compliance now!

Make Consumer Duty compliance a competitive advantage

Enjoy peace of mind knowing that you’re not only meeting but exceeding the FCA's Consumer Duty requirements while ensuring the best possible outcomes for your consumers.