Beyond the Checklist: Unveiling the True Essence of Consumer Duty


Jan 2024

The Consumer Duty requirements came into force in July 2023 and after just 3 months, the FCA’s message is clear; when it comes to Consumer Duty is ‘once is not done’. 

Ruleguard’s experts will be examining regulatory feedback and discussing key steps for firms to take now to demonstrate compliance, as well as to help prepare for the next milestone of July 2024.

Join Ruleguard as we consider the following aspects of Consumer Duty:

  • Key steps to prepare for July 2024
  • Demonstrate good governance
  • Improve risk management
  • Monitor good outcomes
  • Ruleguard’s approach

We’ll help you with practical tips to demonstrate ongoing compliance with your obligations.


Priscilla Gaudoin

Priscilla Gaudoin

Head of Risk & Compliance

In a career spanning 27 years, Priscilla has worked as a consultant, CCO and MLRO providing regulatory oversight and advice to firms across the financial services industry. She is responsible for our thought leadership programme, writing regular articles and white papers, and hosting webinars on a variety of regulatory matters.

Her dual role also encompasses the oversight of risk management at Ruleguard.

She is a Fellow of the International Compliance Association, a certified GRC practitioner, and a member of the Institute of Risk Management.

Matthew Bruce

Matthew Bruce

Platform Director

Matthew is our Platform Director and leads the development roadmap for the Ruleguard platform.  He has 15+ years of experience in software development and has worked on Ruleguard since its launch.​

Matthew plays a key role in delivering a programme of features and improvements that continue to delight users and deliver tangible business value. He’s passionate about product management that balances strategic and tactical objectives.