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    Complaint Management Software

    Take the pain out of complaints handling

    Easily navigate the complexities of complaints handling with Ruleguard’s Complaint Management software, ensuring each incident is addressed with the care and precision it deserves.

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    Benefits of Ruleguard’s Complaint
    Management software solution

    Harness Ruleguard’s end-to-end solution to seamlessly manage the entire complaints lifecycle. Explore the key benefits of Complaint Management software.

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    Consumer duty

    Ensure you have an effective and transparent
    complaint-handling system in place to comply
    with the FCA's Dispute Resolution: Complaints Sourcebook (DISP) in the UK.

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    Transparent and timely complaints handling

    Achieve new levels of transparency and efficiency
    in complaints handling, with automated acknowledgements and updates, keeping clients informed every step of the way.

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    Insightful analytics

    Leverage powerful analytics to transform complaints
    data into actionable insights, identifying trends and areas for improvement. This includes root cause analysis,
    to enable firms to put in place appropriate management controls and take reasonable steps to
    prevent recurring complaints.

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    Comprehensive oversight

    With Ruleguard, ensure every complaint is meticulously tracked, from initial logging through to resolution, fostering continuous improvement and client trust.

    Complaints Management from Ruleguard

    The Ruleguard Complaint Management system is a configurable workflow solution designed to manage the requirements of the entire complaints lifecycle from initial receipt/identification of complaint, assessment, investigation, escalation through remediation and reporting. 

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