Senior regulatory and operational leader with deep expertise in client asset protection, regulatory governance, and risk and controls management across global investment managers, platforms and custodial services. I specialise in translating complex regulatory requirements into pragmatic controls, clear board‑level reporting, and delivery‑ready operating models that strengthen governance and reduce risk.
Now Head of Client Delivery at Ruleguard, I lead the transformation of how regulated firms experience our platform, ensuring clients receive proactive support, stronger regulatory insight, and a consistently high‑quality service as they embed Ruleguard into their risk and compliance frameworks. My focus is on combining regulatory expertise with operational excellence to help firms navigate evolving FCA expectations with confidence.
Across my career I’ve delivered large‑scale transformational regulatory change, prepared firms for CASS large‑firm classification, and led cross‑functional programmes following skilled person reviews. I am trusted by senior stakeholders to provide robust, pragmatic advice on product, process and technology design to ensure regulatory, safeguarding, risk and control requirements are fully embedded.
I’ve designed and implemented enterprise‑level regulatory risk appetite frameworks, controls libraries, and executive dashboards that enhance oversight, improve MI quality, and strengthen regulatory assurance. My approach is practical, collaborative and outcome‑focused, helping firms build governance structures that work in real operational environments.
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